Advanced Feedback is proud to extend their mystery shopping services to clients in Mexico.
(Archive
- advancedfeedback.com - SAN DIEGO, CA, Feb 19, 2009) – While domestic
businesses have long used mystery shopping to measure and improve sales
and service efforts, a growing number of international businesses are
starting to use U.S.-based mystery shopping companies to test their
foreign sales and service.
In 2008 Advanced Feedback Inc. was
contracted to provide telephone and onsite mystery shopping services at
various resort and real estate developments throughout Mexico.
International developers and property managers often use a combination
of both in-house and out-sourced sales and service personnel presenting a
challenge of both distance and diversity. Lacking employee measurement
and customer feedback, our clients turned to Advanced Feedback for a
standardized and in-depth secret shopper program, says Geoff Gladu,
Account Manager for Advanced Feedback.
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