Happy New Year!

Happy New Year Everyone! We are grateful for your continued support and help. We would like to welcome Marval Auto Glass in Denver, CO, who will be using our automotive service mystery shopping service to evaluate their customer service and sales for their windshield replacement service. Statesman USA located in Scottsdale AZ is utilizing our onsite mystery shoppers for their real estate property locations. We are pleased to welcome Salons by JC located in several states who will be using us to evaluate telephone, email and onsite customer service and sales for their retail leasing properties. A brand new TomKats restaurant is opening soon in Nashville, TN. We are proud to be adding the new Fin & Pearl to our list of restaurant mystery shops!

Winter Update

December 9, 2016

Winter Update

We hope everyone has a wonderful holiday season! This month we're welcoming The Broken Yolk Cafe, Orange CA to our growing list of restaurant onsite mystery shop evaluations. We are also pleased to welcome Hampton Homes and Oakdale Homes from Farmers Branch Texas who will be using our telephone and video real estate secret shopper program.

Welcome New Clients! July, 2016

July, 2016

Welcome New Clients!

Advanced Feedback is pleased to welcome three new real estate clients. Terra Holdings LLC New York, NY using our video real estate mystery shopping service. Rocky Gorge McLean, VA for onsite shops. Dart Properties Sterling Heights, MI for onsite and phone shops. We also have two new restaurant clients! 3lb. Restaurant - San Diego, CA will be having us shop their restaurants and bars at Brothers Provision, The Barrel Room and Urge Gastropub onsite. Downtown Dining in Monterey, CA will be utilizing our services for their Rio Grill at the Crossroads Carmel.

Welcome New Clients! May 2016

May 24, 2016

Welcome New Clients!

Advanced Feedback is excited to welcome Lansing Brewing Company in Lansing MI and Hyatt Santa Barbara in Santa Barbara CA. They will be using our onsite mystery shopping services in order to help with customer service and team evaluations for their bars and restaurants. Car Wash Express in Denver CO joined to use our automotive onsite secret shopping services. The Agency in Beverly Hills CA will be using our real estate mystery phone shops for their properties.

Welcome New Clients! April 2016

April 21, 2016

Welcome New Clients!

A welcome to Dickey's Barbecue Pit, evaluating customer service and sales with Advanced Feedback's undercover video shoppers. Juiceland in Austin, TX is utilizing onsite mystery shoppers for their restaurant. Residence Inn Alexandria, Alexandria, VA is evaluating their hotel with both telephone and mystery shopping programs. Century Homebuilders Group, Doral, FL will be using our real estate secret shopping services in South Florida.

Advanced Feedback, Mystery Shopping in Mexico

Advanced Feedback is proud to extend their mystery shopping services to clients in Mexico.

(Archive - advancedfeedback.com - SAN DIEGO, CA, Feb 19, 2009) – While domestic businesses have long used mystery shopping to measure and improve sales and service efforts, a growing number of international businesses are starting to use U.S.-based mystery shopping companies to test their foreign sales and service.

In 2008 Advanced Feedback Inc. was contracted to provide telephone and onsite mystery shopping services at various resort and real estate developments throughout Mexico. International developers and property managers often use a combination of both in-house and out-sourced sales and service personnel presenting a challenge of both distance and diversity. Lacking employee measurement and customer feedback, our clients turned to Advanced Feedback for a standardized and in-depth secret shopper program, says Geoff Gladu, Account Manager for Advanced Feedback.